We’re called Baytek Systems for a reason. Strict processes govern every aspect of our work, from design and programming to maintenance and customer service. Our website design and development process is managed in 18 discrete steps, with ample opportunity for us to validate the quality of our work and for you to add your own experience and creative flair.
Where Web and print solutions are concerned, we know how the world works. We know how to make Web systems that inspire people to action, whether to vote on an important issue, buy a luxury item or join your team. As we work on your project, we’ll advise you constantly about better ways to inspire your audiences to engage with you more deeply.
We care about the nerdy stuff, like making sure your new site is compatible with every platform including mobile systems like iPhone and Blackberry. We make sure your site runs fast and clean, with innovations like HTML 5 and Canvas. We build content management systems that make it easy for anyone on your staff to create and post new content to your site. And we know how to test every aspect of every function so that when you go live, you go big.
We know that the better you understand our work, the better our work will be. We begin with a clear agreement about what we must achieve. We establish multiple points for quality assurance. We update you consistently as work progresses. We check with you over and over again to make sure our work is on target.
In the business of strategic communication, creativity is the art of solving problems and creating opportunities in unique ways. Even though our systems of creation are consistent, we’ve never built two alike. It wouldn’t make sense. We drive our design concepts with thorough research, deep understanding of the way your business runs, and an authentic vision of where you want to head. When we present our designs, we converse with you about how well the look, feel and function of each tool is suited to your objectives. Then we refine anything that needs improvement.
Many of our clients rely on us to do routine maintenance of their online operations. Updating blogs, tweaking eCommerce systems, adding fresh content to websites, we frequently engage in services that are appropriately charged on the basis of time. Using a proprietary, online project-management system, we track the work of each member of our team in fifteen-minute increments so that you are billed only for the minutes that we have spent working on your behalf. Our records are meticulous. Our books are open.
We’ve proved over the years that close and constant contact with our clients is the only way to ensure complete satisfaction. So we’ve built a customer-service process that features regular updates, multiple opportunities for client input, easy access to all members of the project team (we’ll always take your calls), and formalized quality assurance benchmarks so that you can see and measure how well we’re doing.
